Good Practice Guide: Mediation

Andy Grossman

June 2009
Code: 68700
ISBN: 9781859463123
Paperback
£17.95

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Mediation is becoming an increasingly popular form of alternative dispute resolution due to its emphasis on flexibility, confidentiality and on both parties mutually working towards a negotiated agreement. It avoids the rigidity of litigation and is a much-needed antidote to the more adversarial dispute resolution processes.

Guiding the reader through the practicalities – how to decide whether to mediate; what to expect during the mediation itself; and how to optimise the opportunities that it offers – and using numerous examples of successful mediations, this book explains how mediation can be used to ensure an effective resolution in which you can be confident. Importantly, it shows too that mediation is not only used in dealing with claims and legal disputes, but is also an invaluable component in effective conflict management and dispute prevention.

About the author
Andy Grossman, an architect by professional background, is a practising civil and commercial mediator and a Director of the Centre for Effective Dispute Resolution ("CEDR"). His mediation experience covers general commercial, professional negligence, planning and construction cases and he regularly advises on the design of conflict resolution processes.